Coach Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23,000–31,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 11, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Miramas, France. Full-time luxury retail role blending personalized service, omni-channel selling, and brand ambassador responsibilities.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and properly stocked while following retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in all situations
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Strong English language proficiency
- Experience with POS systems and basic computer proficiency (iPad, laptop, Mobile POS)
- Familiarity with walkie-talkie use and ability to read price and release sheets
- Knowledge of current fashion trends and competitor landscape
- Ability to work in a fast-paced retail environment
- Flexibility to work evenings, weekends, peak seasons, and public holidays as required
Skills
Experience
1+ years of sales experience in retail, with luxury retail background preferred. Experience with POS operation, mobile technology, clienteling platforms, and social selling is advantageous. Familiarity with live-stream shopping, video content creation, and data acquisition methodologies is valued.
Education
A combination of secondary education and relevant retail sales experience will be considered. Formal educational qualifications beyond secondary level are not specified as requirements.
Workplace
This position is based in Miramas, Provence-Alpes-Côte d'Azur, France, within easy reach of Marseille.
Compensation
The base compensation for this position ranges from EUR 23,000 to EUR 31,000 per annum.
Benefits
Inclusive and innovative working environment; internal mobility and career progression opportunities; one paid volunteering day per year with access to global volunteering initiatives; learning and development opportunities through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Style Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.