Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 12, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Sales Associate at Coach in Mirabel, Quebec. Luxury retail position blending personalized service, omni-channel selling, and operational excellence—$17.60–$22.00/hr.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion consultation
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Leverage mobile POS systems, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, cultivate relationships, and execute follow-up strategies to close sales
- Maintain high-energy floor presence, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
- Maintain clean, organized, and adequately stocked sales floor and stockroom; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Participate in inventory cycles: receiving shipments, stocking shelves, and managing product movement
- Support teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Demonstrate flexibility and maintain professional composure when receiving feedback
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer competency (iPad, laptop, mobile POS)
- Strong English language proficiency
- Ability to work in a fast-paced retail environment
- Knowledge of fashion trends and competitive landscape
- Ability to lift and carry up to 25 lbs regularly and up to 50 lbs occasionally; capability to climb, bend, kneel, and navigate sales floor and stockroom
- Luxury retail background, social media expertise, experience with live-stream shopping or video demonstrations, clienteling, and data acquisition skills (preferred)
Skills
Experience
Minimum 1+ years of sales experience, preferably within luxury retail. A combination of relevant education and experience will be considered. Experience with clienteling platforms, social media commerce, and live-stream shopping is valued.
Education
High school diploma or equivalent; additional retail, fashion, or business education is advantageous.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Consultant», «Customer Engagement Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.