Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 10, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position at Montreal Premium Outlets in Mirabel, Quebec. Part-time retail role with CAD $17.60–$22.00/hour.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards and brand positioning
- Build lasting client relationships through personalized styling, product expertise, and fashion trend guidance
- Drive sales through strategic cross-selling, upselling, and customized recommendations aligned with client needs
- Leverage mobile POS systems, clienteling platforms, and social selling tools (including short-form video content) to capture client data and encourage repeat engagement
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationship databases, and execute follow-up strategies to close sales
- Maintain high-energy floor presence, manage multiple concurrent customers, and adapt selling techniques to evolving business priorities
- Execute daily operational tasks including cash wrap procedures, inventory processing, merchandise replenishment, and visual merchandising maintenance
- Maintain sales floor and stockroom organization, cleanliness, and stock levels while adhering to retail policies and asset protection protocols
- Process transactions with accuracy and efficiency, including purchases, returns, exchanges, and online order fulfillment
- Support inventory cycles by receiving shipments, stocking merchandise, and managing product flow
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate actively in brand initiatives, training programs, and inclusion activities
- Demonstrate flexibility and professionalism in response to feedback and changing operational demands
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Knowledge of current fashion trends and competitive market landscape
- Proficiency with POS systems, basic computer literacy (iPad, laptop, Mobile POS), walkie-talkie operation, and ability to interpret price/release sheets
- Strong English language proficiency
- Experience with social media, live-stream shopping, video demonstrations, clienteling, and data acquisition methods (preferred)
- Ability to work flexible schedules including nights, weekends, peak seasons, and retail holidays
- Capacity to lift minimum 25 lbs regularly, up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
Skills
Experience
1+ years of sales experience in retail; luxury retail background strongly preferred. A combination of relevant education and equivalent practical experience may be considered.
Education
No formal educational requirement specified; high school diploma or equivalent recommended.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Advisor», «Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.