Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 29, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate (Part-Time) - Montreal Premium Outlets, Mirabel. Luxury retail sales role with CAD $17.60–$22.00/hr. Benefits include health coverage, paid leave, and tuition assistance.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards and maintaining luxury retail service excellence
- Build and maintain lasting client relationships through personalized styling, product expertise, fashion trend knowledge, and tailored recommendations
- Drive sales through strategic cross-selling, upselling, and data-informed recommendations to meet personal and team KPIs
- Utilize mobile POS, clienteling tools, social selling platforms (including short-form video and live-stream shopping) to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; source new customers, maintain relationships, and follow up to close sales
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Complete daily operational tasks including cash wrap management, inventory processing, replenishment, visual merchandising, and asset protection procedures
- Support inventory cycles by receiving shipments, stocking shelves, managing product movement, and maintaining organized stockroom
- Maintain a clean, organized, well-stocked sales floor while adhering to retail policies and POS procedures
- Manage multiple customers simultaneously in a fast-paced environment, adapting selling techniques to business needs and maintaining high energy
- Assist teammates across functional areas and foster a collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors quickly, and maintain professional composure in all situations
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Strong proficiency with POS systems, mobile POS, iPad, laptop, and basic computer applications
- Experience with price sheets, walkie-talkie communication, and retail floor operations
- Excellent English language proficiency
- Ability to work flexible schedule including nights, weekends, peak seasons, and public holidays
- Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver in sales floor and stockroom environments
- Knowledge of fashion trends, competitive landscape, and contemporary retail best practices
Skills
Experience
1+ years of sales experience in retail environments; luxury retail background is preferred. Demonstrated success building client relationships and exceeding sales targets is advantageous.
Education
High school diploma or equivalent; a combination of relevant retail education and professional sales experience will be considered.
Workplace
This position is based in Mirabel, Quebec, Canada, within easy reach of Montreal.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Fashion Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.