Coach Sales Associate
- Location
- Michigan CityIndianaUSA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Temporary Sales Associate in Michigan City, IN. Luxury retail brand ambassador role with flexible scheduling, starting at $15/hr.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to Coach Guide to Style and Service standards and maintaining alignment with brand values
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to individual customer needs
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations across the collection
- Utilize mobile POS, clienteling tools, and social selling platforms—including short-form video—to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up strategies to close sales and drive repeat business
- Maintain high energy on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap management, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain sales floor and stockroom cleanliness, organization, and stock levels; ensure compliance with retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles through receipt of shipments, shelf stocking, and product movement management
- Foster a collaborative, trust-based environment; encourage team performance and assist teammates across functional areas
- Participate actively in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors and approaches, and maintain a calm, professional demeanor in dynamic retail conditions
Qualifications
- 1+ years of sales experience, preferably in luxury retail, with demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, basic computer competency (iPad/laptop, mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Strong English language proficiency
- Ability to work a flexible schedule to meet business needs, including evenings, weekends, peak seasons, and high-traffic retail days
- Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
1+ years of sales experience in retail, preferably within luxury fashion or high-end consumer goods. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent; additional retail, fashion, or customer service education or certifications are beneficial but not required.
Workplace
This position is based in Michigan City, Indiana, USA, within easy reach of Chicago.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.