Coach Sales Associate
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 10, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Temporary Sales Associate at Coach, Miami (Brickell City Centre). Luxury retail role blending personalized service, omni-channel selling, and brand ambassadorship. $15–$24.25/hr.
Role & Responsibilities
- Serve as a Coach brand ambassador, adhering to the Guide to Style and Service standards
- Build and maintain lasting client relationships through personalized styling, product expertise, and fashion guidance
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Leverage mobile POS, clienteling tools, and social-selling platforms—including short-form video content—to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, cultivate relationships, and follow up to close sales
- Maintain high energy and engagement on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service excellence
- Maintain a clean, organized, and fully stocked sales floor and stockroom; adhere to retail policies, POS procedures, and asset-protection protocols
- Process transactions efficiently across all channels: purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product flow
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage strong performance among peers
- Participate in brand initiatives, training programs, and inclusion activities
- Respond constructively to feedback and maintain professional composure in high-pressure situations
Qualifications
- 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems, basic computer competency (iPad, laptop, Mobile POS), walkie-talkie operation, and ability to read price and release sheets
- Strong English language proficiency
- Familiarity with fashion trends and competitor offerings
- Ability to work effectively in a fast-paced retail environment
- Ability to regularly lift 25 lbs (occasionally up to 50 lbs); comfortable climbing, bending, kneeling, and maneuvering sales floor and stockroom spaces
- Social media savvy, experience with live-stream shopping or video content creation, clienteling and data-acquisition skills (preferred)
- Knowledge of luxury retail practices and customer relationship management (preferred)
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of relevant education and hands-on retail or customer-service experience will be considered.
Education
High school diploma or equivalent preferred; no formal degree required. Relevant retail or fashion training is advantageous.
Workplace
This position is based in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.