Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Coach
Coach is a New York–born global fashion house known for leather goods, ready-to-wear and accessories that combine craftsmanship with contemporary design. The brand operates within the Tapestry portfolio, a global house of brands that emphasizes inclusivity, training and cross-brand career mobility.
Coach — Sales Associate (part-time) in Miami, FL. Join Tapestry's retail team to deliver luxury service, omni‑channel sales and clienteling.
Role & Responsibilities
- Serve as a front-line brand ambassador, delivering the Coach Guide to Style and Service and an elevated, personalized retail experience.
- Build and deepen client relationships through styling, product expertise and proactive follow-up to drive repeat business.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans and KPIs.
- Execute omni‑channel selling using Mobile POS, clienteling tools and social/short-form video to capture data and convert sales (including online pickups).
- Manage daily store operations: cash wrap, transaction processing, returns/exchanges, inventory receipt and replenishment, and visual merchandising.
- Maintain sales floor and stockroom standards, follow asset protection procedures and ensure product movement is accurately tracked.
- Source and prospect new customers, qualify leads and close sales; participate in brand initiatives, training and inclusion activities.
- Adapt selling techniques to customer flow and business needs, multitask on the floor, and assist teammates across functional areas.
- Accept feedback, demonstrate professional composure, and support a collaborative, trust-based team environment.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred. A combination of education and experience will be considered.
- Proficiency operating POS systems and Mobile POS on iPad or laptop; familiarity with walkie-talkie communications and reading price/release sheets.
- Strong English language proficiency.
- Ability to work a flexible retail schedule, including nights, weekends, peak season and public holidays.
- Physical capability to lift regularly up to 25 lbs and occasionally up to 50 lbs; ability to climb, bend and kneel as required on the sales floor.
Skills
Experience
At least 1 year of retail or sales experience; prior experience in luxury or fashion retail and demonstrated track record meeting sales targets is preferred.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach combines New York heritage with contemporary creativity and a team-oriented retail culture. As part of the Tapestry family, the workplace emphasizes inclusivity, ongoing training and career development across a global brand portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Sales Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.