Coach Sales Associate
Coach in Mercedes, Texas seeks a part-time Sales Associate to deliver luxury retail and omnichannel service for the Coach brand.
Overview
Coach is an American luxury fashion house renowned for its leather goods and modern approach to heritage craftsmanship. Operating as part of the Tapestry portfolio, Coach combines New York–rooted creativity with global reach, emphasizing product quality, inclusive brand culture, and omnichannel retail experiences.
Role & Responsibilities
- Act as the brand ambassador on the sales floor, delivering elevated, personalized service in line with Coach style and service standards.
- Build and sustain client relationships through tailored styling, product expertise, and proactive follow-up to drive repeat business.
- Achieve individual and team sales targets via cross-selling, upselling, and execution of personal sales plans and KPIs.
- Execute omnichannel selling: process in-store transactions, manage online pickups, and leverage mobile POS, clienteling tools and social selling (short-form video) to capture client data.
- Perform daily operational duties including cash wrap management, inventory receiving and processing, replenishment, and visual merchandising.
- Maintain merchandise presentation and stockroom organization while following POS, asset protection and retail policy procedures.
- Support inventory cycles and assist teammates across functional areas as required to meet store needs.
- Contribute to a collaborative team environment, participate in brand initiatives and training, and adapt behaviour based on feedback.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience strongly preferred.
- Proficiency with POS systems and mobile POS devices (iPad/laptop); ability to read price/release sheets.
- Familiarity with clienteling and social selling techniques, including short-form video or live-stream shopping (preferred).
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), and to climb, bend, kneel and manoeuvre the sales floor and stockroom.
Skills
Experience
Minimum of 1+ year in sales, preferably within luxury or fashion retail; experience with omni-channel selling and social/live-stream commerce is advantageous.
Education
High school diploma or equivalent preferred; a combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Mercedes, Texas, USA, with easy access to McAllen. 5 luxury roles are listed in Mercedes on Cerulean. Across the Texas region, Cerulean lists 173 open positions — 4 listed in the past two days. Cerulean currently advertises 3.534 open roles in USA, including 166 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach promotes a creative, inclusive retail culture rooted in its New York heritage and the broader Tapestry commitment to equity and diversity. The workplace emphasizes development, collaboration and customer-centric service across omnichannel retail environments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.