Coach Sales Associate
- Location
- MashantucketConnecticutUSA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Temporary Sales Associate at Foxwoods, Connecticut – $15–$19.50/hr. Deliver personalized retail experiences and drive sales in luxury fashion retail.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to brand service standards and the Coach Guide to Style
- Build and maintain lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team KPIs
- Source new customers, maintain client relationships, and proactively follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Maintain a clean, organized, and well-stocked sales floor and stockroom; follow retail policies, POS, and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in various functional areas as required
- Foster a collaborative, trust-based team environment and encourage colleague performance
- Participate in brand initiatives, training programs, and inclusion activities
Qualifications
- 1+ years of sales experience (luxury retail preferred)
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems and basic computer competency (iPad, laptop, Mobile POS)
- Experience with walkie-talkie communication and ability to read price sheets and release sheets
- Ability to work flexibly including evenings, weekends, peak seasons, and public holidays
- Ability to lift 25 lbs regularly (up to 50 lbs occasionally) and maneuver sales floor and stockroom environments
- Luxury retail background (preferred)
- Social media proficiency and familiarity with live-stream shopping or video demonstrations (preferred)
- Clienteling and customer data acquisition experience (preferred)
Skills
Experience
1+ years of sales experience, preferably in luxury retail; familiarity with fashion industry trends and competitive brands
Education
High school diploma or equivalent (a combination of education and experience will be considered)
Workplace
The successful candidate will be located in Mashantucket, Connecticut, USA, with easy access to Hartford.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.