Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 24, 2026
About Coach
Coach is a global American fashion house rooted in New York, renowned for leather goods and contemporary ready-to-wear. As part of the Tapestry portfolio, Coach combines artisanal craftsmanship with modern, accessible luxury and benefits from the resources and inclusive commitments of the Tapestry family of brands.
Coach Sales Associate (Part-time) — Marlton, New Jersey. Join Coach at The Promenade @ Sagemore to deliver elevated, omni‑channel client experiences.
Role & Responsibilities
- Act as the front-line ambassador for Coach, delivering elevated, personalized service in accordance with Coach Guide to Style and Service standards.
- Build and maintain client relationships through styling advice, product expertise and proactive follow-up to drive repeat business.
- Meet or exceed individual and store KPIs by executing personal sales plans, cross-selling, upselling and closing transactions.
- Leverage omni‑channel tools—mobile POS, clienteling platforms and social/short‑form video—to capture client data and stimulate sales.
- Execute daily store operations: cash wrap, inventory processing, replenishment, visual merchandising and online order fulfillment (pickups/returns/exchanges).
- Maintain sales floor and stockroom organisation, adhere to POS and asset protection procedures, and support inventory cycles (receiving, stocking, product movement).
- Support teammates across functional areas, contribute to a collaborative team environment, and participate in brand trainings and initiatives.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience preferred.
- Proven ability to operate POS systems and mobile devices (iPad/laptop/Mobile POS); familiarity with walkie‑talkie protocols and reading price/release sheets.
- Comfortable with social selling and live demo formats; experience with live‑stream shopping or video demos is a plus.
- Strong English verbal communication skills.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), and to climb, bend and manoeuvre in sales floor and stockroom environments.
Skills
Experience
At least one year of retail or sales experience; prior experience in luxury or premium fashion retail and omni‑channel selling is preferred.
Education
High school diploma or equivalent; a combination of education and relevant retail experience will be considered.
Workplace
This position is based in Marlton, New Jersey, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York heritage and contemporary creativity with an emphasis on inclusivity and collaboration. As part of Tapestry, the brand promotes a workplace that values candid feedback, learning agility and customer‑centric performance, supporting employee development across retail operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Boutique Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.