Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 19, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate in Lubbock, TX. Deliver luxury retail experiences, drive sales, and lead store operations in this dynamic part-time role. $15–$19.50/hr.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards and maintaining brand integrity
- Build lasting client relationships through personalized styling, product expertise, and fashion advice tailored to individual needs
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations to meet personal and team KPIs
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
- Source new customers, maintain relationships, and execute follow-up strategies to close sales and maximize customer lifetime value
- Maintain high energy and engagement on the sales floor while managing multiple customers and adapting selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap processing, inventory management, replenishment, and visual merchandising while maintaining service standards
- Maintain sales floor and stockroom organization, cleanliness, and stock levels while adhering to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement throughout the store
- Assist teammates across functional areas and foster a collaborative, trust-based team environment
- Participate in brand initiatives, training programs, and inclusion activities to support organizational goals
- Welcome feedback constructively, adapt behaviors as needed, and maintain a calm, professional demeanor in fast-paced environments
Qualifications
- Minimum 1+ years of sales experience in luxury retail or related fashion environment
- Knowledge of current fashion trends and competitive landscape
- Proficiency with POS systems and basic computer skills including iPad, laptop, and mobile POS operation
- Strong English language proficiency, both written and verbal
- Ability to work a flexible schedule including nights, weekends, and peak retail periods
- Physical capability to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
- Luxury retail background (preferred)
- Social media proficiency and experience with live-stream shopping or video demonstrations (preferred)
- Experience with clienteling platforms and customer data acquisition (preferred)
Skills
Experience
Minimum 1+ years of sales experience in luxury retail or a comparable fashion retail environment, demonstrating proficiency with POS systems, customer service excellence, and the ability to drive sales targets. Experience with omni-channel retail environments and digital clienteling platforms is valued.
Education
High school diploma or equivalent preferred; a combination of relevant retail experience and education will be considered.
Workplace
This position is based in Lubbock, Texas, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.