Coach Sales Associate
- Location
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Coach
Coach is a New York–born global fashion house celebrated for leather goods, accessible luxury and contemporary American design. As a member of the Tapestry portfolio, Coach benefits from the resources of a multi‑brand house while maintaining a distinct creative identity and a commitment to inclusivity, craftsmanship and commercial innovation.
Coach is hiring a part‑time Sales Associate in Livermore, CA (San Francisco Premium Outlets). Join Coach to deliver elevated retail and omni‑channel service.
Role & Responsibilities
- Act as the frontline ambassador for Coach, delivering elevated, personalized service in accordance with the Coach Guide to Style and Service.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow‑up to drive repeat business.
- Achieve individual and store sales targets through cross‑selling, upselling and tailored recommendations.
- Leverage mobile POS, clienteling tools and social selling (including short‑form video) to capture client data and convert online and in‑store traffic.
- Execute daily operational tasks: process transactions, manage inventory receipts and replenishment, support visual merchandising and maintain stockroom organisation.
- Support inventory cycles, asset protection procedures and store cleanliness; assist teammates across functional areas as required.
- Participate in brand trainings and inclusion initiatives; adopt feedback and maintain a professional, composed demeanour on the sales floor.
- Adapt selling techniques to fluctuating business needs and manage multiple customers while maintaining high energy and service standards.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred.
- Proven ability to operate POS systems and mobile POS on devices such as iPad/laptop; comfortable using walkie‑talkies and reading price/release sheets.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift 25 lbs regularly and up to 50 lbs occasionally; able to climb, bend and manoeuvre in a fast‑paced retail environment.
- Social‑selling aptitude and familiarity with live‑stream shopping or video demos (preferred).
Skills
Experience
At least one year of retail or sales experience is required; prior experience in luxury or fashion retail and direct clienteling is preferred.
Education
High school diploma or equivalent; additional retail, fashion or customer service coursework is advantageous.
Workplace
This position is based in Livermore, California, USA, within easy reach of San Francisco.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach combines New York heritage and contemporary design with an inclusive, team‑oriented workplace culture. As part of Tapestry, the brand emphasises diversity, employee development and collaboration across a global portfolio of luxury houses.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.