Coach Sales Associate

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Location
LisbonLisbonPortugal
Employment
Part-Time
Seniority
Entry-Level
Compensation
€15,000–20,000/year
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jun 15, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach seeks a Temporary Part-Time Sales Associate in Lisbon, Portugal. Luxury retail role offering competitive salary, flexible scheduling, and career development.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice
  • Drive sales through cross-selling, upselling, and tailored product recommendations
  • Utilize mobile POS, clienteling tools, and social selling platforms to capture client data and encourage repeat purchases
  • Develop and execute personal sales plans; meet or exceed individual and team KPIs
  • Source new customers, maintain relationships, and follow up systematically to close sales
  • Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
  • Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while upholding service standards
  • Keep sales floor and stockroom clean, organized, and properly stocked; follow retail policies, POS procedures, and asset protection protocols
  • Process transactions efficiently including purchases, returns, exchanges, and online pickups
  • Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
  • Assist teammates across functional areas as required
  • Foster a collaborative, trust-based environment and encourage team performance
  • Participate in brand initiatives, training programs, and inclusion activities
  • Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor

Qualifications

  • Minimum 1 year of sales experience, preferably in luxury retail
  • Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
  • Strong English language proficiency
  • Knowledge of fashion trends and competitive landscape
  • Ability to work in a fast-paced retail environment with flexible scheduling
  • Walkie-talkie proficiency and ability to read price sheets and release materials

Skills

Point of Sale (POS) systems Mobile POS iPad and laptop proficiency Clienteling platforms Social selling and short-form video Inventory management Customer relationship management Cash handling Upselling and cross-selling techniques

Experience

Minimum 1 year of sales experience in retail, with luxury retail experience strongly preferred. Knowledge of fashion trends and understanding of competitive market dynamics are essential.

Education

No specific formal education requirements stated; a combination of education and relevant sales experience will be considered.

Workplace

The role is situated in Lisbon, Lisbon, Portugal.

Compensation

The base compensation for this position ranges from EUR 15,000 to EUR 20,000 per annum.

Benefits

Attractive employee discount, compelling incentive programme, 1 paid volunteering day per year, internal mobility and career progression opportunities, learning and development through Ambassador Programme, regular social events, Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Client Advisor», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.