Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Posted
- Apr 1, 2026
About Coach
Coach is a New York–born luxury fashion house known for leather goods, accessories and ready-to-wear. The brand is part of Tapestry, a global house of consumer fashion brands, and emphasizes design-led product, craftsmanship and inclusive customer experiences across its international retail network.
Coach in Leeds, Alabama is hiring a part‑time Sales Associate to deliver luxury retail service and drive sales for Tapestry's Coach brand.
Role & Responsibilities
- Serve as a front-line brand ambassador, delivering elevated, personalized luxury service in accordance with Coach standards.
- Build and maintain lasting client relationships through product expertise, styling guidance and proactive follow-up.
- Achieve personal and store sales goals through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
- Use mobile POS, clienteling tools and social selling (including short-form video) to capture customer data and drive repeat business.
- Manage multiple customers on the sales floor while maintaining high energy and professional presentation.
- Complete daily store operations: cash wrap, inventory processing, replenishment, visual merchandising and efficient transaction processing (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves, and oversee product movement between sales floor and stockroom.
- Adhere to retail policies, POS procedures and asset protection measures; keep sales floor and stockroom organized and stocked.
- Participate in brand initiatives, training programs and inclusion activities; support teammates across functional areas as required.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven proficiency using Mobile POS systems, iPad/laptop devices and basic retail technology; comfortable with walkie-talkie communication.
- Demonstrable customer service skills, styling ability and knowledge of current fashion trends and competitors.
- Flexible availability to work nights, weekends, peak seasons and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs) and perform physical tasks on the sales floor and in the stockroom.
- Combination of relevant education and retail experience will be considered.
Skills
Experience
At least 1 year of retail sales experience; prior luxury or premium-brand retail experience preferred and advantageous.
Education
High school diploma or equivalent; a combination of formal education and relevant retail experience will be considered.
Workplace
This position is based in Leeds, Alabama, USA, within easy reach of Birmingham.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a design-led, customer-focused retail culture that values creativity, collaboration and inclusivity. As part of the Tapestry group, the brand emphasizes professional development, diversity and a fast-paced environment where frontline employees are empowered to build lasting client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Store Sales Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.