Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €19,500–24,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 8, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate position in Las Rozas, Spain. Luxury retail sales role offering competitive compensation, career growth, and employee benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations tailored to customer preferences
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales opportunities
- Maintain high energy and presence on the sales floor while managing multiple customers simultaneously
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and properly stocked in accordance with retail policies
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles including receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas to support store operations
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and company inclusion activities
- Welcome feedback, adapt behaviors, and maintain a professional demeanor in all interactions
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Strong English language proficiency
- Ability to work in a fast-paced, high-volume retail environment
- Knowledge of fashion trends and competitive market landscape
- Demonstrated ability to manage multiple priorities and adapt to changing business needs
- Luxury retail background (preferred)
- Social media expertise and experience with live-stream shopping or video demonstrations (preferred)
- Clienteling and data acquisition experience (preferred)
Skills
Experience
Minimum 1+ years of sales experience, with luxury retail background preferred. Candidates should demonstrate familiarity with fashion trends, competitive landscape awareness, and proven ability to drive personal sales performance in a retail environment.
Education
No specific formal education requirement stated; combination of relevant sales experience and professional development considered.
Workplace
This position is based in Las Rozas, Madrid, Spain, within easy reach of Madrid.
Compensation
The base compensation for this position ranges from EUR 19,500 to EUR 24,000 per annum.
Benefits
Inclusive and innovative working environment, internal mobility and career progression opportunities, 1 paid volunteering day per year with global volunteer opportunities, learning and development through the Ambassador Programme, regular social events, equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils, attractive employee discount, and compelling incentive programme.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.