Coach Sales Associate
- Location
- LancasterPennsylvaniaUSA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Temporary Sales Associate in Lancaster, Pennsylvania. Part-time luxury retail role offering $15–$19.50/hr, flexible scheduling, and comprehensive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, upholding the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS systems, clienteling tools, and social selling platforms—including short-form video content—to capture customer data and encourage repeat business
- Develop and execute personal sales plans; consistently meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and execute follow-up procedures to close sales
- Maintain high energy on the sales floor, manage multiple customer interactions simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap management, inventory processing, replenishment, and visual merchandising while preserving service excellence
- Maintain sales floor and stockroom organization, cleanliness, and stock levels; adhere to retail policies, POS procedures, and asset protection protocols
- Process transactions efficiently—including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Provide cross-functional support to teammates as required
- Foster a collaborative, trust-based team environment and encourage collective performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Demonstrate openness to feedback, adapt behaviors flexibly, and maintain composure in high-pressure situations
Qualifications
- Minimum one year of sales experience (luxury retail background preferred)
- Knowledge of current fashion trends and competitor landscape
- Demonstrated proficiency with POS systems, basic computer skills (iPad and laptop operation), mobile POS platforms, and walkie-talkie communication
- Ability to read and interpret price sheets and release documentation
- Strong English language proficiency
- Physical capacity to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
- Availability to work flexible schedules accommodating nights, weekends, peak seasons, and high-traffic retail periods including public holidays
Skills
Experience
Minimum one year of sales experience, with luxury retail background strongly preferred. Candidates with combined education and relevant retail experience will be considered. Prior experience with omni-channel selling, clienteling tools, social media engagement, or live-stream commerce is advantageous.
Education
No formal educational requirement specified; emphasis placed on relevant sales experience and demonstrated competency with retail technology and customer engagement platforms.
Workplace
This position is based in Lancaster, Pennsylvania, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Sales Advisor», «Brand Ambassador», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.