Coach Sales Associate

Employment
Full-Time
Seniority
Entry-Level
Posted
Jul 20, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Sales Associate position in Jinan, China. Join Coach's luxury retail team and deliver exceptional customer service in our outlet location.

Role & Responsibilities

  • Deliver exceptional customer service in accordance with Coach brand standards and values
  • Achieve and exceed individual and team sales targets through active selling and product knowledge
  • Execute daily store operations including merchandising, inventory management, and point-of-sale transactions
  • Maintain effective communication with colleagues, supervisors, and external partners to ensure seamless store operations
  • Represent Coach's brand values with integrity, courtesy, and proactive engagement

Qualifications

  • Associate degree or higher qualification
  • Minimum 2 years of retail or luxury goods sales experience
  • Exemplary verbal communication skills
  • Strong teamwork and collaborative mindset
  • Ability to deliver consultative, client-focused sales approach

Skills

Customer service Sales techniques Product knowledge Point-of-sale systems Inventory management Teamwork Communication Problem-solving

Experience

Minimum 2 years of demonstrated experience in retail or luxury goods sales, with a proven track record of meeting or exceeding sales targets and delivering high-quality customer service in a team-oriented environment.

Education

Associate degree or higher qualification required.

Workplace

This position is based in Jinan, Shandong, China.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Sales Associate

Jinan, China

Continue to the application.