Coach Sales Associate

Closed The candidacy window for this position at Coach has closed.

While this position is no longer receiving submissions as of July 28, 2026, we invite you to explore further opportunities at Coach or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Employment
Full-Time
Seniority
Entry-Level
Compensation
€31,200–33,000/year
Posted
Jul 28, 2026

About Coach

Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.

Coach Sales Associate position in Ingolstadt, Germany—luxury retail role with €31,200–€33,000 annual salary, offering brand ambassador experience and career development.

Role & Responsibilities

  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
  • Build lasting client relationships through personalized styling, product expertise, and fashion advice
  • Drive sales through cross-selling, upselling, and tailored product recommendations
  • Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
  • Develop and execute personal sales plans; meet or exceed individual and team key performance indicators
  • Source new customers, maintain relationships, and follow up to close sales
  • Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
  • Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
  • Keep sales floor and stockroom clean, organized, and stocked; follow retail policies and asset protection procedures
  • Process transactions efficiently including purchases, returns, exchanges, and online order pickups
  • Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
  • Foster a collaborative, trust-based environment and encourage team performance
  • Participate in brand initiatives, training programs, and inclusion activities
  • Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in a fast-paced retail environment

Qualifications

  • Minimum 1 year of sales experience, with luxury retail background preferred
  • Knowledge of fashion trends and competitor landscape
  • Proficiency with POS systems, basic computer skills (iPad, laptop, mobile POS), and ability to read price and release sheets
  • Strong English language proficiency
  • Ability to work flexibly in a fast-paced retail environment
  • Preferred: experience with live-stream shopping, video demonstrations, clienteling, and data acquisition
  • Preferred: social media savvy and familiarity with short-form video content

Skills

POS operation Mobile POS iPad/laptop proficiency Clienteling platforms Social selling platforms Short-form video content creation Cash handling Inventory management Product knowledge Customer relationship management Cross-selling and upselling

Experience

Minimum 1 year of sales experience, preferably in luxury retail. A combination of relevant education and professional experience will be considered. Familiarity with fashion retail operations, omni-channel selling practices, and luxury service protocols is advantageous.

Education

No specific educational qualification mandated; combination of sales experience and relevant training acceptable.

Workplace

The successful candidate will be located in Ingolstadt, Bavaria, Germany, with easy access to Munich.

Compensation

The base compensation for this position ranges from EUR 31,200 to EUR 33,000 per annum.

Benefits

Inclusive and innovative working environment; internal mobility and career progression opportunities; 1 paid volunteering day per year with access to global projects; learning and development through the Ambassador Programme; regular social events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.

Culture

Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Client Advisor», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.