Coach Sales Associate III
- Employment
- Part-Time
- Seniority
- Mid-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 9, 2026
About Coach
Coach is a New York–born luxury fashion house renowned for leather goods and accessible luxury design. The brand operates within the Tapestry portfolio, a global house of brands, and emphasizes craftsmanship, contemporary design leadership under Creative Director Stuart Vevers, and inclusive retail experiences.
Coach seeks a part-time Sales Associate III in Thornton, Colorado. Join Tapestry's luxury retail team delivering elevated client experiences.
Role & Responsibilities
- Act as the front-line ambassador for the Coach brand, delivering elevated, personalized customer service in accordance with Coach style and service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise, and proactive follow-up to drive repeat purchases.
- Execute omni-channel sales using mobile POS, clienteling tools, and social selling (including short-form video) to capture customer data and increase conversion.
- Meet and exceed individual and store KPIs through cross-selling, upselling, and execution of personal sales plans.
- Manage daily store operations: process transactions (purchases, returns, exchanges, online pickups), maintain cash wrap, receive and process inventory, replenish stock, and uphold visual merchandising standards.
- Maintain sales floor and stockroom organization; follow POS, asset protection, and retail policy procedures.
- Support teammates across functional areas, foster a collaborative trust-based environment, and participate in brand training and inclusion initiatives.
Qualifications
- Minimum of 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proficiency with POS operation and basic computer devices (iPad, laptop) and familiarity with mobile POS workflows.
- Strong English language proficiency.
- Social media savvy with experience in live-stream shopping or video demos and clienteling/data-acquisition techniques (preferred).
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Able to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks on the sales floor and in the stockroom.
Skills
Experience
At least 1 year of retail sales experience; prior luxury retail or omni-channel selling experience is preferred, with proven ability to meet sales targets and execute clienteling strategies.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
The successful candidate will be located in Thornton, Colorado, USA, with easy access to Denver.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach operates within the Tapestry family and promotes an inclusive, collaborative workplace that values creativity, customer focus, and courageous feedback. The brand emphasizes continuous learning, diversity, and delivering a polished luxury retail experience across channels.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.