Coach Sales Associate III

Location
Employment
Full-Time
Seniority
Mid-Level
Compensation
$16–24.75/hour
Posted
Apr 30, 2026

About Coach

Coach is a global fashion house rooted in New York, recognised for leather goods, accessories and modern luxury design. The brand is part of the Tapestry portfolio, a global house of brands that emphasises creativity, craftsmanship and inclusive growth across its retail and corporate operations.

Coach in Schaumburg, IL is hiring a Sales Associate III to deliver luxury client service and drive retail sales (full-time).

Role & Responsibilities

  • Deliver distinguished, client-focused service to develop and retain relationships with luxury customers and meet store sales targets.
  • Operate point-of-sale systems, process transactions, manage returns and maintain accurate cash handling procedures.
  • Execute visual merchandising and presentation standards to uphold brand aesthetics across the selling floor.
  • Receive, replenish and organise inventory in the sales floor and stockroom; assist with stockroom operations and inventory counts.
  • Support loss-prevention protocols and ensure compliance with company policies and brand standards.
  • Adapt to changing priorities on the sales floor, contribute to team goals and participate in ongoing product and service training.

Qualifications

  • Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; capacity to climb, bend, kneel and manoeuvre within the store and stockroom.
  • Demonstrated customer focus with the ability to build rapport and trust with a diverse clientele.
  • Flexible availability including weekends, holidays and peak retail periods.
  • Strong interpersonal skills and the ability to work collaboratively in a team-oriented, fast-paced retail environment.
  • Comfortable working with ambiguity and shifting priorities; a results-driven mindset.

Skills

Customer service Cash handling Point-of-sale (POS) systems Visual merchandising Inventory replenishment Loss prevention

Experience

1–3 years of retail or luxury client-facing experience is preferred, with a proven record of meeting or exceeding sales targets and familiarity operating POS systems.

Education

High school diploma or equivalent preferred.

Workplace

The role is situated in Schaumburg, Illinois, USA — conveniently close to Chicago.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach cultivates a creative, inclusive and customer-centric culture rooted in craftsmanship and New York heritage. As part of Tapestry, the brand emphasizes diversity, career development and a collaborative retail environment driven by clear competencies and performance.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Store Sales Associate», «Senior Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Coach

Coach Sales Associate III

Schaumburg, USA

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