Coach Sales Associate III
Coach seeks a Sales Associate III in Orlando, FL — part-time retail role focused on clienteling, omni‑channel selling and elevated service (Coach, Orlando).
Overview
Coach is a global fashion house renowned for leather goods and contemporary accessories, operating as part of the Tapestry portfolio. The brand blends New York heritage with a modern creative direction and emphasizes craftsmanship, product quality and inclusive client experiences across its global retail network.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalized shopping experiences in accordance with Coach’s Guide to Style and Service.
- Build and maintain lasting client relationships through personalized styling, product expertise and proactive clienteling.
- Drive individual and store sales by cross-selling, upselling and executing tailored recommendations to meet KPIs.
- Leverage Mobile POS, clienteling tools and social selling platforms (including short-form video) to capture customer data and convert repeat purchases.
- Execute daily operational tasks: cash wrap, inventory receiving and processing, replenishment, visual merchandising and online order fulfilment (pickups/returns/exchanges).
- Maintain sales floor and stockroom standards: cleanliness, organization, appropriate stock levels and adherence to asset protection policies.
- Support inventory cycles and assist teammates across functional areas as required.
- Participate in brand initiatives, training, inclusion activities and welcome feedback to refine selling behaviours.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of relevant education and experience will be considered.
- Experience operating POS systems and performing basic computer tasks on iPad/laptop; familiarity with Mobile POS and walkie-talkie use.
- Proven clienteling and data-acquisition capability; social-media savvy with experience in live-stream shopping or video demos preferred.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, holidays and peak-season shifts.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), and perform physical tasks such as climbing, bending and kneeling.
Skills
Experience
At least 1 year of retail sales experience; prior experience in luxury or premium fashion retail and omni‑channel clienteling is preferred.
Education
High school diploma or equivalent required; vocational coursework or retail/merchandising training advantageous. A combination of education and relevant experience will be considered.
Workplace
This position is based in Orlando, Florida, USA. Cerulean lists 48 open roles in Orlando. The broader Florida area accounts for 312 active listings on Cerulean, 8 of which are new. In USA as a whole, Cerulean currently features 3.565 open positions, with 77 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance
Culture
Coach emphasizes creative energy, inclusivity and client-centric retailing across its stores. As part of Tapestry, the brand promotes professional development, diverse teams and a collaborative, feedback-driven environment focused on performance and learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Retail Sales Consultant», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.