Coach Sales Associate III
Coach in New York seeks a Sales Associate III to drive sales, deliver luxury client service and uphold brand standards in-store.
Overview
Coach is an American luxury house renowned for leather goods and contemporary accessories. As part of Tapestry, Inc., the brand combines heritage craftsmanship with modern design and operates a global retail network and wholesale distribution, offering career pathways across merchandising, retail and corporate functions.
Role & Responsibilities
- Achieve and exceed individual and store sales targets through proactive selling and disciplined clienteling.
- Develop and sustain long-term client relationships through personalized service, follow-up and tailored product recommendations.
- Deliver an elevated, brand-consistent customer experience on the sales floor and at point of sale.
- Execute visual merchandising and store presentation standards to reflect product storytelling and seasonal directives.
- Process transactions accurately using the point-of-sale system and manage cash handling procedures.
- Support inventory control activities including stock replenishment, receiving, cycle counts and shrink prevention.
- Collaborate with the store team and management to maintain operational excellence and meet KPIs.
- Adhere to brand policies, loss-prevention protocols and health & safety requirements.
Qualifications
- Minimum 2 years of retail sales experience, preferably within luxury, premium or fashion brands.
- Proven ability to meet sales targets and practise effective clienteling.
- Exceptional interpersonal and communication skills with a polished, professional demeanour.
- Flexible availability, including weekends, evenings and peak holiday periods.
- Legal authorization to work in the country of employment.
Skills
Experience
At least 2 years of hands-on experience in retail sales, ideally within a luxury or premium fashion environment, with a track record of meeting or exceeding sales targets and building repeat clientele.
Education
High school diploma or equivalent; vocational or tertiary studies in retail, fashion or hospitality preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Coach cultivates a customer-centric, design-oriented workplace where craftsmanship and modern luxury intersect. The retail environment emphasizes collaboration, talent development and relentless attention to service and presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.