Coach Sales Associate III

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Location
New YorkNew YorkUSA
Seniority
Mid-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house known for its craftsmanship in leather goods and contemporary accessories. The brand is part of Tapestry, Inc., a global house of modern luxury brands, and offers a retail environment focused on elevated client service, product expertise and career mobility within a multinational luxury group.

Coach in New York, NY seeks a Sales Associate III to drive luxury client engagement and sales in-store.

Role & Responsibilities

  • Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
  • Consistently achieve and exceed individual and store sales targets through consultative selling and product storytelling.
  • Maintain expert product knowledge across leather goods, accessories and seasonal collections to guide client selections and upsell complementary items.
  • Execute visual merchandising standards and ensure the sales floor reflects brand presentation and luxury housekeeping expectations.
  • Operate point-of-sale systems, process transactions accurately and adhere to cash handling and loss-prevention procedures.
  • Support stock management activities including receiving, replenishment and inventory counts to preserve assortment integrity.
  • Contribute to in-store events, client appointments and promotional initiatives; mentor and assist junior sales staff when required.

Qualifications

  • High school diploma or equivalent; additional coursework in retail, fashion or hospitality is advantageous.
  • Minimum of 2 years' experience in luxury retail or premium fashion sales, with demonstrable achievement against sales targets.
  • Proven ability to deliver high-touch client experiences and to build repeat business through clienteling.
  • Flexible availability including evenings, weekends and peak holiday periods.
  • Strong numeracy and organisational skills with meticulous attention to merchandising and store standards.

Skills

Clienteling Visual merchandising Cash handling Inventory management Consultative selling Loss prevention Point-of-sale (POS) operations Client relationship management

Experience

Typically requires 2+ years of experience in luxury or premium retail environments, with a track record of meeting sales goals and delivering elevated client service.

Education

High school diploma or equivalent; post-secondary study in retail, fashion, hospitality or a related discipline is a plus.

Workplace

This position is based in New York, New York, USA.

Culture

Coach cultivates a client-centric, design-forward retail culture that values craftsmanship, storytelling and professional development. As part of Tapestry, the brand emphasises cross-brand opportunities, collaboration and a polished in-store atmosphere befitting luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Retail Associate», «Retail Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.