Coach Sales Associate III

Location
Seniority Mid-Level
Posted ✦ Today
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Coach is hiring a Sales Associate III in New York, NY — experienced luxury retail professional to drive sales and client relationships for Coach boutiques.

Overview

Coach is a premier American house of leather goods and accessories known for refined craftsmanship and contemporary design. The brand is part of Tapestry, Inc., a global luxury group that emphasizes artisanal quality, customer-centric retail, and international expansion.

Role & Responsibilities

  • Deliver exceptional, personalized service to high-net-worth and aspirational clients to build loyalty and repeat business.
  • Achieve and exceed individual and store sales targets through proactive prospecting, clienteling, and follow-up.
  • Maintain elevated standards of visual merchandising and product presentation consistent with Coach brand directives.
  • Manage point-of-sale transactions, returns and exchanges, and daily cash reconciliation with strict adherence to procedures.
  • Support inventory control activities, including receiving, replenishment, stock counts and shrinkage prevention.
  • Coach and mentor less-experienced associates; model best practices in selling, clienteling and store operations.
  • Contribute to store-opening/closing tasks and collaborate with store leadership on promotional events and client outreach.

Qualifications

  • Proven track record of sales success in luxury retail or premium accessories.
  • Demonstrable expertise in clienteling and relationship development with a client-first approach.
  • Strong numeracy and integrity for accurate cash handling and inventory control.
  • Ability to work flexible retail hours including evenings, weekends and peak holiday periods.
  • Professional presentation and excellent interpersonal skills appropriate for a luxury brand environment.

Skills

Clienteling Visual merchandising Luxury product knowledge (leather goods, accessories) Inventory management Cash handling and POS operation Sales techniques and objection handling Customer relationship management Loss prevention awareness Multilingual communication (advantageous)

Experience

Typically 2+ years of progressive experience in luxury or premium retail demonstrating consistent sales achievement; prior exposure to mentoring or informal leadership within a store is advantageous.

Education

High school diploma or equivalent required; bachelor's degree in business, fashion, merchandising or a related field preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach fosters a client-centric, design-led culture that prizes craftsmanship, entrepreneurial spirit and professional development. Employees are expected to embody refined service standards and collaborate across retail teams to elevate the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.