Coach Sales Associate III
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury leather-goods and accessories house known for its crafted handbags, ready-to-wear and lifestyle products. The brand operates globally through flagship stores, concessions and e‑commerce and is part of the Tapestry group, enabling careers that combine heritage craftsmanship with contemporary retail and brand-building platforms.
Coach Sales Associate III in New York, USA — experienced retail professional delivering luxury client service and achieving sales targets for Coach.
Role & Responsibilities
- Deliver exceptional, personalized client service through active clienteling, relationship building and follow-up to drive repeat business and long‑term loyalty.
- Achieve and exceed individual sales targets while contributing to store KPIs and merchandising objectives.
- Maintain elevated presentation standards for product displays and visual merchandising in accordance with brand guidelines.
- Operate point-of-sale systems, process transactions accurately, manage cash handling and ensure proper stock control and replenishment.
- Provide thorough product knowledge across categories, advising clients on materials, construction, and care to reinforce the brand proposition.
- Support store operations including receiving shipments, conducting inventory counts and assisting with loss‑prevention measures.
- Participate in store events, private client appointments and trunk shows to cultivate high-value relationships.
Qualifications
- Proven track record in luxury or premium retail sales with demonstrable sales achievements.
- Strong interpersonal skills with aptitude for consultative selling and relationship management.
- Professional presentation and commitment to brand standards and client confidentiality.
- Flexible availability including evenings, weekends and peak retail periods.
- Legal authorization to work in the hiring country.
Skills
Experience
Typically requires three or more years of progressive retail sales experience, preferably within luxury, premium fashion, or accessories environments, with a record of meeting sales targets and cultivating high‑value clients.
Education
High school diploma or equivalent; formal retail, fashion or luxury-brand training is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a service‑oriented, design‑led workplace that values craftsmanship, commercial acumen and client intimacy. As part of the Tapestry group, the brand emphasizes professional development, inclusive collaboration and opportunities to engage with global retail and merchandising teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Luxury Sales Advisor», «Boutique Sales Specialist», «Retail Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.