Coach Sales Associate III

Location
Seniority Mid-Level
Posted ✦ Today
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Coach Sales Associate III in New York, USA — experienced retail professional delivering luxury client service and achieving sales targets for Coach.

Overview

Coach is an American luxury leather-goods and accessories house known for its crafted handbags, ready-to-wear and lifestyle products. The brand operates globally through flagship stores, concessions and e‑commerce and is part of the Tapestry group, enabling careers that combine heritage craftsmanship with contemporary retail and brand-building platforms.

Role & Responsibilities

  • Deliver exceptional, personalized client service through active clienteling, relationship building and follow-up to drive repeat business and long‑term loyalty.
  • Achieve and exceed individual sales targets while contributing to store KPIs and merchandising objectives.
  • Maintain elevated presentation standards for product displays and visual merchandising in accordance with brand guidelines.
  • Operate point-of-sale systems, process transactions accurately, manage cash handling and ensure proper stock control and replenishment.
  • Provide thorough product knowledge across categories, advising clients on materials, construction, and care to reinforce the brand proposition.
  • Support store operations including receiving shipments, conducting inventory counts and assisting with loss‑prevention measures.
  • Participate in store events, private client appointments and trunk shows to cultivate high-value relationships.

Qualifications

  • Proven track record in luxury or premium retail sales with demonstrable sales achievements.
  • Strong interpersonal skills with aptitude for consultative selling and relationship management.
  • Professional presentation and commitment to brand standards and client confidentiality.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Legal authorization to work in the hiring country.

Skills

Clienteling Consultative selling Visual merchandising Cash handling and POS operations Inventory management Loss prevention awareness Product knowledge (leather goods and accessories) CRM usage

Experience

Typically requires three or more years of progressive retail sales experience, preferably within luxury, premium fashion, or accessories environments, with a record of meeting sales targets and cultivating high‑value clients.

Education

High school diploma or equivalent; formal retail, fashion or luxury-brand training is advantageous.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Coach cultivates a service‑oriented, design‑led workplace that values craftsmanship, commercial acumen and client intimacy. As part of the Tapestry group, the brand emphasizes professional development, inclusive collaboration and opportunities to engage with global retail and merchandising teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.