Coach Sales Associate III
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While this position is no longer receiving submissions as of April 16, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories and lifestyle house known for its leather goods, ready-to-wear and contemporary aesthetic. As part of Tapestry, Inc., the brand operates a global retail network and emphasizes craftsmanship, modern design and client-focused service across its stores.
Coach in New York, NY seeks a Sales Associate III to drive luxury clienteling and sales in a flagship retail environment.
Role & Responsibilities
- Deliver personalized, high-touch clienteling and ensure an elevated in-store experience consistent with brand standards.
- Drive sales performance to meet and exceed individual and store targets through proactive prospecting, follow-up and conversion.
- Maintain exemplary visual merchandising and product presentation to reflect seasonal directives and flagship positioning.
- Process transactions accurately, manage returns and maintain a rigorous approach to cash handling and POS operations.
- Support inventory control, stock replenishment and cycle counts to preserve product integrity and availability.
- Act as a mentor to junior colleagues, sharing best practices in customer engagement and sales techniques.
- Represent the brand at client events, trunk shows and private appointments, cultivating long-term relationships.
Qualifications
- Proven track record of sales success within luxury or premium retail environments.
- Demonstrable clienteling skills with the ability to cultivate repeat, high-value customers.
- Availability to work a flexible schedule including evenings, weekends and peak retail periods.
- Impeccable personal presentation and adherence to brand grooming standards.
- Authorization to work in the country of employment.
Skills
Experience
Typically requires several years (commonly 2+ years) of frontline sales experience in luxury, premium fashion or accessories retail, with a consistent record of meeting sales KPIs and delivering high standards of client service.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or customer service is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a polished, customer-centric retail culture that values craftsmanship, contemporary design and professional development. Teams operate in a collaborative, results-driven environment where personal initiative and refined client service are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Sales Advisor», «Client Advisor», «Luxury Retail Consultant», «Retail Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.