Coach Sales Associate III
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house known for modern leather goods and accessories, operating internationally and positioned within the Tapestry group. The brand combines contemporary design with artisanal craftsmanship and maintains a retail network that emphasizes personalised client service and elevated in-store experiences.
Coach Sales Associate III in New York, NY — luxury retail role focused on clienteling, sales performance and store operations.
Role & Responsibilities
- Drive and exceed individual sales targets through proactive client acquisition, personalised clienteling and follow-up.
- Deliver an exemplary luxury service standard: welcome clients, curate product selections, and close high-value transactions.
- Maintain visual merchandising, product presentation and store standards consistent with brand directives.
- Operate POS and payment systems, handle cash and reconcile transactions accurately; support daily opening and closing procedures.
- Manage inventory activities including replenishment, stock counts and shrink prevention protocols.
- Mentor and support junior sales staff, contributing to a collaborative team environment and participating in training initiatives.
- Collaborate with store management on business priorities, client events and local CRM activation.
Qualifications
- High school diploma or equivalent; college degree preferred but not required.
- Proven track record of sales achievement in luxury or premium retail.
- Strong interpersonal skills with a client-focused orientation and polished communication.
- Ability to work retail hours including evenings, weekends and holidays as required by store operations.
Skills
Experience
Typically 3+ years of progressive experience in luxury or premium retail sales with demonstrated ability to meet and exceed sales targets and cultivate repeat clientele.
Education
High school diploma or equivalent; bachelor’s degree preferred.
Workplace
This position is based in New York, New York, USA.
Culture
The brand fosters a client-centric, service-driven retail culture that values craftsmanship, contemporary design and attention to detail. Team members are expected to deliver personalised experiences, uphold elevated presentation standards and collaborate closely to meet commercial objectives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Senior Sales Associate», «Client Advisor», «Retail Sales Specialist», «Store Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.