Coach Sales Associate III
Coach Sales Associate III in New York, NY — luxury retail role focused on clienteling, sales performance and store operations.
Overview
Coach is an American luxury house known for modern leather goods and accessories, operating internationally and positioned within the Tapestry group. The brand combines contemporary design with artisanal craftsmanship and maintains a retail network that emphasizes personalised client service and elevated in-store experiences.
Role & Responsibilities
- Drive and exceed individual sales targets through proactive client acquisition, personalised clienteling and follow-up.
- Deliver an exemplary luxury service standard: welcome clients, curate product selections, and close high-value transactions.
- Maintain visual merchandising, product presentation and store standards consistent with brand directives.
- Operate POS and payment systems, handle cash and reconcile transactions accurately; support daily opening and closing procedures.
- Manage inventory activities including replenishment, stock counts and shrink prevention protocols.
- Mentor and support junior sales staff, contributing to a collaborative team environment and participating in training initiatives.
- Collaborate with store management on business priorities, client events and local CRM activation.
Qualifications
- High school diploma or equivalent; college degree preferred but not required.
- Proven track record of sales achievement in luxury or premium retail.
- Strong interpersonal skills with a client-focused orientation and polished communication.
- Ability to work retail hours including evenings, weekends and holidays as required by store operations.
Skills
Experience
Typically 3+ years of progressive experience in luxury or premium retail sales with demonstrated ability to meet and exceed sales targets and cultivate repeat clientele.
Education
High school diploma or equivalent; bachelor’s degree preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
The brand fosters a client-centric, service-driven retail culture that values craftsmanship, contemporary design and attention to detail. Team members are expected to deliver personalised experiences, uphold elevated presentation standards and collaborate closely to meet commercial objectives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.