Coach Sales Associate III
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury accessories brand known for its leather goods and contemporary lifestyle collections. The brand operates a global retail network and is part of Tapestry, Inc., a parent company that includes other prominent fashion houses. As an employer, Coach blends craftsmanship and modern design with a commercial focus on elevated client service and retail excellence.
Coach is hiring a Sales Associate III in New York, NY — drive luxury sales, deliver clienteling and maintain store standards for Coach.
Role & Responsibilities
- Deliver exceptional, personalised client experiences through proactive clienteling, follow-up and relationship cultivation to drive repeat business.
- Achieve and exceed individual and store sales targets through consultative selling, cross-selling and effective upselling.
- Maintain brand presentation standards: execute visual merchandising directives, ensure product presentation and floor readiness, and uphold store housekeeping.
- Operate point-of-sale systems accurately, manage transactions, returns and cash handling with strict adherence to loss-prevention policies.
- Support inventory activities including receiving, stock replenishment, cycle counts and accurate stock recordkeeping.
- Contribute to store initiatives and events, and assist in executing promotional activities and private client appointments.
- Provide informal coaching and support to less-experienced colleagues; model brand standards and professional behaviours on the sales floor.
Qualifications
- Minimum high school diploma or equivalent; tertiary education in fashion, retail or related field is advantageous.
- Minimum 2 years of retail sales experience; prior luxury or leather-goods experience strongly preferred.
- Proven track record of meeting or exceeding sales targets in a customer-facing retail environment.
- Excellent interpersonal and communication skills with a polished, client-focused manner.
- Ability to work a flexible schedule including evenings, weekends and holidays and to stand for extended periods.
Skills
Experience
At least two years of hands-on retail experience, ideally within a luxury or premium-brand environment, demonstrating consistent sales performance and client relationship-building capabilities.
Education
High school diploma or equivalent; tertiary study in fashion, retail, business or a related discipline is a plus.
Workplace
This position is based in New York, New York, USA.
Culture
Coach cultivates a creative yet commercially driven retail culture that values craftsmanship, inclusivity and client service. Teams are expected to combine brand storytelling with high standards of presentation and personalised selling, while development and recognition opportunities are available across the global retail organisation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor III», «Luxury Sales Consultant», «Senior Sales Associate», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.