Coach Sales Associate III

Location
Seniority Mid-Level
Posted ✦ Today
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Coach seeks a Sales Associate III in New York, NY — deliver luxury client experiences and drive boutique sales for the Coach retail team.

Overview

Coach is a renowned American luxury accessories and lifestyle brand operating under the Tapestry portfolio. The brand is recognized for craftsmanship, leather goods, and elevated retail experiences; as an employer it emphasizes brand stewardship, retail excellence and professional development within a global luxury network.

Role & Responsibilities

  • Deliver an exceptional, personalised client experience consistent with Coach’s luxury positioning, achieving individual and store sales targets.
  • Proactively build and maintain client relationships through clienteling activities, follow-up and CRM entries to drive repeat business.
  • Conduct sales transactions accurately using point-of-sale systems and adhere to cash-handling and reconciliation procedures.
  • Execute visual merchandising standards, maintain boutique presentation and ensure product floor readiness.
  • Manage inventory activities including stock reception, replenishment, transfers and cycle counts while supporting loss-prevention protocols.
  • Keep abreast of product knowledge, brand stories and seasonal campaigns, and communicate these to clients and colleagues.
  • Collaborate with store leadership and peers to support store operations, opening/closing procedures and targeted selling events.

Qualifications

  • Proven track record of achieving sales targets within luxury or premium retail environments.
  • Outstanding interpersonal and customer-service skills with an aptitude for building long-term client relationships.
  • Numerical accuracy and integrity in cash handling and transactional duties.
  • Flexible availability to work retail hours including evenings, weekends and peak seasonal periods.
  • Professional demeanour, polished presentation and strong verbal communication.

Skills

Clienteling Luxury sales Visual merchandising Inventory management POS systems Cash handling Cross-selling and upselling Loss prevention procedures

Experience

Typically 2+ years of direct sales experience in luxury, premium fashion, or accessories retail with demonstrable sales performance and client development history.

Education

High school diploma or equivalent; post-secondary studies in retail, fashion or business preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.

Culture

Coach cultivates a dynamic retail culture that values refined client service, team collaboration and continuous skills growth. Employees are expected to embody the brand’s heritage of craftsmanship and to present a polished, service-oriented approach in a fast-paced luxury retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.