Coach Sales Associate II
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 5, 2026
About Coach
Coach is a New York–born global fashion house known for its heritage leather goods and contemporary accessories. The brand operates within the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity, and commercial innovation. Coach combines craft-led product making with modern retail and omni-channel client engagement.
Coach is hiring a Part-time Sales Associate II in Oxon Hill, MD (National Harbor). Deliver luxury retail service and drive omni-channel sales.
Role & Responsibilities
- Act as the store ambassador and deliver the Coach Guide to Style and Service standards across all client interactions.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business.
- Achieve personal and store sales targets by cross-selling, upselling and executing individual sales plans and KPIs.
- Engage omni-channel customers using mobile POS, clienteling tools and social selling (including short-form video) to capture data and convert sales.
- Execute daily operational tasks: cash wrap, transactions (purchases, returns, exchanges, online pickups), inventory processing, replenishment and visual merchandising.
- Maintain sales floor and stockroom presentation and adhere to POS, asset protection and retail policies.
- Support inventory cycles including receiving shipments, stocking and managing product movement.
- Collaborate with teammates across functional areas and participate in brand initiatives, training and inclusion activities.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet or exceed sales goals and work to individual and team KPIs.
- Proficiency with POS operation and basic computer devices (iPad/laptop); experience using mobile POS and clienteling tools preferred.
- Physical capacity to lift 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel and maneuver the sales floor and stockroom.
- Availability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Strong English language proficiency.
Skills
Experience
At least 1 year of retail or sales experience; prior luxury retail, social selling or live-stream shopping experience is preferred.
Education
High school diploma or equivalent; combination of education and experience will be considered.
Workplace
The successful candidate will be located in Oxon Hill, Maryland, USA, with easy access to Washington, D.C..
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach combines a heritage New York aesthetic with progressive, inclusive values as part of the Tapestry family. The workplace emphasizes creativity, customer focus and continuous learning, with an expectation of high performance and collaborative teamwork.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Specialist», «Luxury Sales Consultant», «Client Engagement Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.