Coach Sales Associate II
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate II in Orlando, Florida at Disney Springs. Full-time luxury retail role focusing on client relationships and sales achievement.
Role & Responsibilities
- Represent Coach as a brand ambassador and maintain alignment with the Coach Guide to Style and Service standards
- Build and cultivate lasting client relationships through personalized styling, product expertise, and fashion advisory services
- Drive sales performance through strategic cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS systems, clienteling tools, and social selling platforms to capture client data and encourage repeat purchases
- Develop and execute personal sales plans while meeting or exceeding individual and team key performance indicators
- Source new customers, maintain relationships, and execute follow-up strategies to close sales
- Maintain high energy on the sales floor, manage multiple customer interactions simultaneously, and adapt selling techniques to evolving business needs
- Execute daily operational tasks including cash wrap management, inventory processing, replenishment, and visual merchandising while maintaining service excellence
- Maintain sales floor and stockroom cleanliness, organization, and stock levels in compliance with retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, shelving products, and managing product movement
- Provide cross-functional support to teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage collective performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Demonstrate receptiveness to feedback, adapt behavioral approaches, and maintain composure in high-pressure retail situations
Qualifications
- Minimum 1+ years of sales experience, with luxury retail background preferred
- Proficiency with POS systems and basic computer competency (iPad, laptop, Mobile POS)
- Demonstrated knowledge of fashion trends and competitive market landscape
- Strong English language proficiency
- Ability to thrive in a fast-paced, dynamic retail environment
- Capability to lift and carry merchandise regularly (up to 25 lbs.), occasionally up to 50 lbs., with ability to climb, bend, kneel, and navigate sales floor and stockroom
- Flexibility to work variable schedules including evenings, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
1 to 2 years of professional sales experience, ideally within luxury retail or upscale fashion environments. Experience with mobile point-of-sale systems, clienteling platforms, and omnichannel selling strategies strongly preferred. Familiarity with social media selling, live-stream shopping demonstrations, and short-form video content is advantageous.
Education
High school diploma or equivalent; college education or relevant retail certification considered supplementary.
Workplace
The successful candidate will be located in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.