Coach Sales Associate II

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Location
North BendWashingtonUSA
Compensation
$15–24.25/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 9, 2026

About Coach

Coach is a global fashion house known for modern leather goods and accessible luxury, headquartered in New York and operating as a member of the Tapestry portfolio. As part of Tapestry, Coach benefits from a multi‑brand retail platform and a focus on inclusive brand-building, product craftsmanship, and omni‑channel client experiences.

Coach in North Bend, WA seeks a part-time Sales Associate II to deliver luxury client service, drive sales and support store operations.

Role & Responsibilities

  • Serve as the front-line ambassador for the Coach brand, delivering elevated, personalized luxury service in accordance with Coach styling and service standards.
  • Build and deepen client relationships through personalised styling, product expertise, and proactive follow-up to drive repeat business.
  • Achieve individual and team sales KPIs through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
  • Utilize mobile POS, clienteling tools and social selling (including short-form video) to capture client data and convert opportunities.
  • Manage multiple customers on the sales floor with high energy, adapting selling techniques to business needs and traffic patterns.
  • Execute daily operational tasks: process transactions (purchases, returns, exchanges, online pickups), cash wrap, inventory receiving, replenishment and stockroom organisation.
  • Support visual merchandising standards and product presentation; assist in inventory cycles and asset protection procedures.
  • Collaborate with teammates across functional areas, participate in brand trainings and initiatives, and contribute to a trust-based team environment.

Qualifications

  • Minimum 1+ years of sales experience; luxury retail experience strongly preferred.
  • Proven ability to operate POS systems and mobile POS devices; basic computer proficiency with iPad/laptop.
  • Demonstrable clienteling and data-capture skills; social media savviness and experience with live‑stream shopping or video demos preferred.
  • Strong English communication skills (reading, writing and speaking).
  • Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
  • Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; capability to climb, bend and maneuver within sales floor and stockroom.

Skills

mobile POS iPad laptop walkie-talkie social selling platforms short-form video clienteling tools POS inventory processing visual merchandising data acquisition

Experience

Minimum of 1+ years in sales, preferably within luxury retail; experience with omni‑channel selling, clienteling and social/live‑stream commerce is an advantage.

Education

No specific degree required; a combination of relevant education and experience will be considered.

Workplace

This position is based in North Bend, Washington, USA, within easy reach of Seattle.

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Coach emphasizes inclusive, client-centric retail grounded in creativity and craftsmanship, and operates within the Tapestry multi‑brand structure. The workplace culture values direct feedback, continuous learning, teamwork and a performance orientation while supporting diversity and employee development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.