Coach Sales Associate II
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While this position is no longer receiving submissions as of April 16, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods, accessories and contemporary ready-to-wear. As part of the Tapestry group, Coach operates a global network of freestanding stores, concessions and digital channels, combining heritage craftsmanship with modern brand positioning and retail excellence.
Coach is hiring a Sales Associate II in New York, NY — deliver luxury client service and drive in-store sales for Coach.
Role & Responsibilities
- Deliver exceptional, personalised client service and build lasting relationships with high-value and repeat customers.
- Drive store sales and achieve individual and team KPIs through proactive clienteling, client outreach and follow-up.
- Conduct on-floor merchandising and visual standards execution to maintain brand presentation and product integrity.
- Operate the point-of-sale, process transactions accurately and adhere to cash-handling and loss-prevention procedures.
- Maintain up-to-date product knowledge across leather goods, accessories and seasonal collections to advise clients effectively.
- Support inventory management activities including stock replenishment, receiving deliveries and assisting with stocktakes.
- Collaborate with store leadership to develop sales initiatives, client events and in-store activation.
Qualifications
- Minimum 2 years retail sales experience, preferably within luxury or premium fashion brands.
- Proven track record meeting or exceeding sales targets and delivering high-quality client service.
- Strong interpersonal skills, polished presentation and the ability to build rapport with a discerning clientele.
- Flexible availability including evenings, weekends and peak trading periods; reliable punctuality.
- Right to work in the country of employment.
Skills
Experience
At least two years of retail sales experience, with demonstrated success in a luxury or premium retail environment preferred. Experience in clienteling and meeting individual sales targets is expected.
Education
High school diploma or equivalent; vocational or tertiary education in retail, fashion or business is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a modern-luxury retail culture that values craftsmanship, creativity and commercial rigor. The brand emphasises collaborative teamwork, continuous development and delivering a personalised client experience across physical and digital touchpoints.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor II», «Retail Sales Specialist», «Luxury Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.