Coach Sales Associate II

Closed The candidacy window for this position at Coach has closed.

While this position is no longer receiving submissions as of April 24, 2026, we invite you to explore further opportunities at Coach or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Seniority
Mid-Level
Posted
Apr 1, 2026

About Coach

Coach is an American luxury fashion house known for its leather goods, handbags and accessories. As part of the Tapestry group, the brand combines contemporary design with artisanal craftsmanship and operates a global retail network focused on elevated client experiences.

Coach is hiring a Sales Associate II in New York, NY — deliver luxury client service and drive in‑store sales for a leading leather goods brand.

Role & Responsibilities

  • Deliver exemplary, personalized client service to cultivate long-term relationships and drive repeat sales.
  • Achieve and exceed individual and store sales targets through proactive selling and strategic clienteling.
  • Maintain comprehensive product knowledge across seasonal collections, materials and craftsmanship to advise clients effectively.
  • Execute visual merchandising standards and assist with floor moves, replenishment and display integrity.
  • Operate point-of-sale systems, process transactions, returns and exchanges accurately and manage daily cash handling procedures.
  • Support inventory control, including stock receiving, cycle counts and shrink-prevention measures.
  • Contribute to store operations such as opening/closing procedures, loss prevention and compliance with brand policies.

Qualifications

  • Minimum high school diploma or equivalent; vocational training in retail or fashion preferred.
  • Approximately 2+ years of retail sales experience, preferably within luxury or premium lifestyle brands.
  • Demonstrable track record of meeting sales targets and delivering outstanding client service.
  • Flexible availability including evenings, weekends and holiday periods.
  • Right to work in the United States and ability to perform duties requiring prolonged standing and frequent lifting.

Skills

Clienteling Visual merchandising POS systems Cash handling Inventory management Customer relationship management (CRM) Loss prevention awareness Effective verbal communication

Experience

Approximately two or more years of retail sales experience, ideally within a luxury or premium fashion environment, with proven success in client acquisition and sales attainment.

Education

High school diploma or equivalent; post‑secondary qualifications in retail, merchandising or fashion are advantageous.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

Coach fosters a client‑centric retail culture grounded in craftsmanship and contemporary design. The retail environment is fast‑paced and collaborative, emphasising personal development, brand stewardship and superior in‑store experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Client Relations Associate», «Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.