Coach Sales Associate II
Coach is hiring a Sales Associate II in New York, NY — deliver luxury client service and drive in‑store sales for a leading leather goods brand.
Overview
Coach is an American luxury fashion house known for its leather goods, handbags and accessories. As part of the Tapestry group, the brand combines contemporary design with artisanal craftsmanship and operates a global retail network focused on elevated client experiences.
Role & Responsibilities
- Deliver exemplary, personalized client service to cultivate long-term relationships and drive repeat sales.
- Achieve and exceed individual and store sales targets through proactive selling and strategic clienteling.
- Maintain comprehensive product knowledge across seasonal collections, materials and craftsmanship to advise clients effectively.
- Execute visual merchandising standards and assist with floor moves, replenishment and display integrity.
- Operate point-of-sale systems, process transactions, returns and exchanges accurately and manage daily cash handling procedures.
- Support inventory control, including stock receiving, cycle counts and shrink-prevention measures.
- Contribute to store operations such as opening/closing procedures, loss prevention and compliance with brand policies.
Qualifications
- Minimum high school diploma or equivalent; vocational training in retail or fashion preferred.
- Approximately 2+ years of retail sales experience, preferably within luxury or premium lifestyle brands.
- Demonstrable track record of meeting sales targets and delivering outstanding client service.
- Flexible availability including evenings, weekends and holiday periods.
- Right to work in the United States and ability to perform duties requiring prolonged standing and frequent lifting.
Skills
Experience
Approximately two or more years of retail sales experience, ideally within a luxury or premium fashion environment, with proven success in client acquisition and sales attainment.
Education
High school diploma or equivalent; post‑secondary qualifications in retail, merchandising or fashion are advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
Coach fosters a client‑centric retail culture grounded in craftsmanship and contemporary design. The retail environment is fast‑paced and collaborative, emphasising personal development, brand stewardship and superior in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.