Coach Sales Associate II
Coach is hiring a Sales Associate II in New York, NY — join Coach's retail team to deliver luxury client experiences and drive sales.
Overview
Coach is an American luxury accessories and lifestyle brand known for its leather goods and contemporary approach to craftsmanship. As part of Tapestry, Inc., Coach operates a global retail network and invests in experiential retail, product innovation and customer relationships, offering structured career pathways within a multinational luxury group.
Role & Responsibilities
- Deliver exceptional, personalized client service and develop long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets by converting foot traffic and cultivating repeat customers.
- Execute visual merchandising and product presentation standards to reflect brand positioning and seasonal directives.
- Operate the point-of-sale system, process transactions, and perform accurate cash handling and end-of-day reconciliation.
- Support inventory control activities including stock replenishment, receiving, transfers and cycle counts.
- Maintain store housekeeping, adherence to loss-prevention protocols and compliance with company policies.
- Participate in product and sales training, and contribute to team briefings and store initiatives.
Qualifications
- High school diploma or equivalent; post-secondary study in fashion, retail or related field preferred.
- Demonstrated ability to meet sales targets and deliver measurable results in a retail setting.
- Professional, polished presentation and the ability to represent a luxury brand with discretion and tact.
- Flexible availability including evenings, weekends and holidays; legally authorized to work in the United States.
Skills
Experience
Typically 1–3 years of retail experience, preferably within luxury fashion or accessories; a track record of meeting sales KPIs and delivering high-touch client service is highly desirable.
Education
High school diploma or equivalent; vocational or tertiary training in retail, fashion or business is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.
Culture
Coach emphasizes craftsmanship, modern luxury and a client-first retail philosophy. The brand fosters a collaborative, development-oriented environment where sales excellence, product knowledge and elevated service underpin career progression within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.