Coach Sales Associate
- Location
- Elizabeth New Jersey USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for its leather handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand operates a global retail network and emphasizes craftsmanship, design-led product development and premium client service across boutiques and flagship stores.
Coach seeks a Sales Associate II to serve as a brand ambassador at its Jersey Gardens location. The role encompasses delivering personalized shopping experiences, building lasting client relationships, and driving sales through product expertise and omni-channel selling techniques. Responsibilities include representing the Coach brand through style guidance and fashion advice, managing transactions via mobile POS and clienteling platforms, maintaining visual merchandising standards, and meeting personal and store sales goals while supporting daily retail operations.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and stocked in accordance with retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor in high-traffic retail environments
Qualifications
- 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer skills (iPad, laptop, Mobile POS)
- Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally); capability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Knowledge of fashion trends and competitor landscape
- Flexible schedule availability including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience in a retail environment; luxury retail experience preferred. A combination of education and relevant experience will be considered.
Education
High school diploma or equivalent preferred; combination of education and sales experience will be considered.
Workplace
The successful candidate will be located in Elizabeth, New Jersey, USA, with easy access to New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Coach cultivates a collaborative, design-driven retail culture where craftsmanship and client experience are paramount. Employees operate in a fast-paced, customer-facing environment that values attention to detail, mentorship and diversity across teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Style Advisor», «Retail Associate», «Sales Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.