Coach Sales Associate II
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- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury fashion house known for leather goods, accessories and ready-to-wear, operating globally under the Tapestry, Inc. portfolio. The brand combines contemporary design with artisanal craftsmanship and positions itself as a premium lifestyle label with a strong retail footprint and emphasis on customer experience.
Coach Sales Associate II in New York — luxury retail role focused on clienteling, sales growth and store operations.
Role & Responsibilities
- Drive and exceed individual sales targets and store KPIs through proactive client acquisition, conversion and retention.
- Develop personalised client relationships through clienteling, follow-up and post‑sale service to cultivate long‑term loyalty.
- Deliver an elevated in‑store experience consistent with brand standards, including styling consultations and product knowledge.
- Support visual merchandising and store presentation tasks to ensure displays reflect seasonal directives and commercial priorities.
- Assist with inventory control, stock replenishment and point‑of‑sale transactions while adhering to cash handling and loss prevention procedures.
- Act as a floor leader in the absence of senior staff: coach peers, prioritise tasks and maintain operational continuity.
Qualifications
- Minimum 2 years of retail sales experience, preferably within luxury, premium or fashion brands.
- Demonstrable track record of meeting sales targets and building repeat clientele.
- Excellent interpersonal and communication skills with polished presentation and etiquette appropriate to a luxury environment.
- Legal authorization to work in the United States (or relevant hiring market).
- Flexible availability including evenings, weekends and peak retail periods.
Skills
Experience
At least 2 years of frontline retail experience, ideally with a luxury or premium fashion label; proven ability to manage client relationships, close sales and support store operations.
Education
High school diploma or equivalent required; post‑secondary study in fashion, retail or business is preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach fosters a customer‑centric, design‑led workplace that values craftsmanship and commercial excellence. The retail environment prizes polished service, team collaboration and ongoing development within a global luxury portfolio (Tapestry, Inc.).
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Luxury Sales Consultant», «Store Sales Representative», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.