Coach Sales Associate II
Coach in New York seeks a Sales Associate II to drive luxury leather goods sales and cultivate client relationships.
Overview
Coach is a leading American luxury fashion house specialising in premium leather goods and accessories, operating globally as part of Tapestry, Inc. The brand combines artisanal craftsmanship with contemporary design and maintains a commercially driven retail network across flagship stores, boutiques, and wholesale channels.
Role & Responsibilities
- Drive sales of Coach product categories through proactive client engagement, personalized clienteling, and achievement of individual and store targets.
- Cultivate and maintain long-term client relationships including follow-up communications, appointments, and after‑sales service.
- Deliver elevated in-store experiences consistent with brand standards, including visual merchandising, product presentation, and store upkeep.
- Operate point-of-sale systems accurately: process transactions, returns, exchanges and maintain cash-handling integrity.
- Support inventory control activities: receiving, restocking, stock counts and loss-prevention protocols.
- Collaborate with the store team on marketing initiatives, client events, and local sales campaigns.
- Maintain thorough product knowledge across leather goods, accessories and seasonal collections to advise clients effectively.
- Adhere to corporate policies for service standards, brand protection and compliance with legal and safety requirements.
Qualifications
- Proven retail sales experience; preferably 1–3 years in luxury fashion, accessories or leather goods.
- Demonstrated ability to meet or exceed sales targets through consultative selling and clienteling.
- Excellent interpersonal and communication skills with a polished, client-facing demeanour.
- Availability to work retail hours including evenings, weekends and peak seasonal periods.
- High school diploma or equivalent; formal hospitality, retail or fashion qualification is an advantage.
- Strong attention to detail and ability to maintain presentation and operational standards in a fast-paced environment.
Skills
Experience
Typically 1–3 years of frontline retail sales experience, with preference for candidates who have worked in luxury or premium fashion environments and who can demonstrate consistent sales performance and client relationship building.
Education
High school diploma or equivalent; post-secondary coursework or certification in retail, fashion, or hospitality is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Coach blends heritage craftsmanship with contemporary retail energy; the workplace emphasises impeccable client service, visual excellence and commercial performance. As part of Tapestry, the brand fosters professional development and collaboration within a global luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.