Coach Sales Associate II
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While this position is no longer receiving submissions as of April 16, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is an internationally recognised American luxury fashion house known for its leather goods, accessories and ready-to-wear. As part of the Tapestry, Inc. portfolio, the brand blends modern American design with artisanal craftsmanship and operates a global network of boutiques and flagship stores, offering robust retail training and career pathways within a major luxury group.
Coach seeks a Sales Associate II in New York, NY to deliver luxury client service, drive sales and support flagship store operations.
Role & Responsibilities
- Deliver exceptional, personalised client service to cultivate long-term relationships and maximise lifetime value.
- Achieve and exceed individual and store sales targets through consultative selling and effective product presentation.
- Execute daily clienteling activities including follow-up communications, appointment bookings and CRM updates.
- Maintain impeccable visual merchandising standards and ensure product presentation aligns with brand directives.
- Operate point-of-sale systems, process transactions accurately and manage cash-handling procedures.
- Assist with inventory control, stock replenishment, receiving and periodic stock counts.
- Support store operations including opening/closing procedures, loss prevention and compliance with company policies.
- Collaborate with store leadership and colleagues to share product knowledge, support promotions and elevate the customer experience.
Qualifications
- Proven experience in retail sales, preferably within a luxury or premium fashion brand.
- Demonstrable record of meeting or exceeding sales targets and KPIs.
- Strong interpersonal skills with a client-first approach and polished professional demeanour.
- Flexible availability, including evenings, weekends and peak retail periods.
- Legal authorization to work in the role's country of employment.
Skills
Experience
Typically requires 1–3 years of retail sales experience, preferably in luxury or premium fashion; a proven track record of achieving sales targets and managing client relationships is expected.
Education
High school diploma or equivalent required; tertiary education in fashion, retail management or a related discipline is desirable.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach emphasises craftsmanship, modern American luxury and a client-centric retail culture. The brand fosters teamwork, on-the-job development and progression within Tapestry’s broader luxury ecosystem, with an emphasis on training and service excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Luxury Sales Advisor», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.