- Location
- Tulare California USA
- Address
- 1469 Retherford Street, Space 060, Tulare, CA 93274 View map
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is an American luxury house renowned for leather goods and accessories, operating globally as part of the Tapestry group. The brand emphasizes craftsmanship, contemporary design and a client-first retail proposition, offering structured in-store training and career progression within a global luxury retail organization.
The Sales Associate serves as a frontline brand ambassador for Coach, delivering elevated, personalized shopping experiences while meeting individual and store sales objectives. This role integrates luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue through expert styling, clienteling, and omni-channel selling techniques.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies and asset protection procedures
- Process transactions efficiently including purchases, returns, exchanges, and online pickups
- Support inventory cycles through receiving shipments, stocking shelves, and managing product movement
- Assist teammates in functional areas as required and foster a collaborative, trust-based environment
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Knowledge of fashion trends and competitors
- Experience with POS operation and basic computer proficiency (iPad, laptop, Mobile POS)
- Ability to work at a fast pace and lift 25 lbs regularly, up to 50 lbs occasionally
- Ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Flexible schedule availability including nights, weekends, peak seasons, and public holidays
Skills
Experience
1+ years of sales experience, preferably in luxury retail. A combination of education and experience will be considered. Preferred: luxury retail background, social media proficiency, experience with live-stream shopping or video content creation, and clienteling and data acquisition skills.
Education
High school diploma or equivalent preferred. A combination of education and retail experience will be considered.
Workplace
The successful candidate will be located in Tulare, California, USA, with easy access to Fresno.
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Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance
Culture
Coach fosters a heritage-driven yet modern retail culture that prizes craftsmanship, creativity and client relationships. As part of Tapestry, the brand promotes professional development through on-the-floor training and cross-brand opportunities while maintaining a polished, service-oriented workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.