Coach Sales Associate II
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While this position is no longer receiving submissions as of April 24, 2026, we invite you to explore further opportunities at Coach or browse all open roles.
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- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Coach
Coach is a global modern‑luxury fashion house known for its heritage in leather goods and contemporary ready‑to‑wear. The brand operates within Tapestry, Inc., leveraging a multi‑brand global network and an emphasis on craftsmanship, innovation and elevated retail experiences.
Coach in New York, NY is hiring a Sales Associate II — deliver luxury client service, drive sales and uphold superior boutique standards.
Role & Responsibilities
- Deliver exemplary one‑to‑one client service, cultivating long‑term relationships and converting interactions into measurable sales.
- Achieve and exceed individual and store sales targets through proactive clienteling, outreach and follow‑up.
- Demonstrate expert product knowledge across leather goods, accessories and ready‑to‑wear; advise clients on styling and product care.
- Execute visual merchandising standards and maintain boutique presentation to brand guidelines.
- Operate point‑of‑sale systems accurately, process transactions, handle returns/exchanges and maintain client data in CRM.
- Support inventory control, stock replenishment and loss‑prevention procedures.
- Participate in opening/closing duties, team briefings and continuous learning initiatives.
Qualifications
- Proven excellence in client service with demonstrated ability to achieve sales targets.
- Strong interpersonal and communication skills, with an aptitude for consultative selling.
- Professional grooming and a polished presence consistent with a luxury retail environment.
- Availability to work flexible hours including evenings, weekends and peak retail periods.
- Legal authorization to work in the United States.
Skills
Experience
Typically 1–3 years of retail sales experience, preferably within a luxury or premium fashion environment; proven track record of meeting or exceeding sales objectives is highly valued.
Education
High school diploma or equivalent; vocational training or coursework in fashion, retail management or hospitality is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Coach cultivates a client‑centric retail culture that values craftsmanship, contemporary design and personal development. As part of Tapestry, the brand emphasizes training, internal mobility and a collaborative environment where frontline employees are empowered to deliver premium experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor II», «Retail Sales Specialist», «Client Relations Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.