Coach Sales Associate II

Location
Seniority Mid-Level
Posted ✦ Today
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Coach Sales Associate II in New York, NY — deliver luxury client service, drive sales and maintain Coach retail standards.

Overview

Coach is a globally recognized luxury lifestyle brand within the Tapestry group, renowned for leather goods and modern American design. As an employer, Coach operates a diverse international retail network and emphasizes craftsmanship, elevated customer experiences and professional development within a fast-paced, client-centric environment.

Role & Responsibilities

  • Deliver personalised, high-touch client service and cultivate long-term client relationships through proactive clienteling and follow-up.
  • Consistently meet or exceed individual and store sales targets through consultative selling and product knowledge.
  • Execute visual merchandising standards and maintain an immaculate, brand-compliant presentation of floor sets and displays.
  • Operate point-of-sale systems, process transactions, and perform accurate cash handling and reconciliation.
  • Support stock replenishment, inventory control and loss-prevention procedures; receive and process incoming merchandise.
  • Contribute to a collaborative store culture by supporting team objectives, participating in training and sharing best practices.

Qualifications

  • Proven retail sales experience in luxury, premium fashion, or accessories (typically 2+ years).
  • Demonstrable track record of achieving sales goals and delivering superior client service.
  • Flexible availability including weekends, evenings and holiday periods.
  • Ability to work on the shop floor for extended periods and perform light stock handling.
  • Right to work in the United States.

Skills

Clienteling and relationship-building Luxury retail selling techniques Visual merchandising and display execution Point-of-sale transaction processing and cash handling Inventory management and stock replenishment Strong verbal and written communication Team collaboration and adaptability

Experience

Minimum approximately 2 years of direct retail sales experience in luxury or premium brands, with demonstrated success in client development, meeting sales targets and executing merchandising standards.

Education

High school diploma or equivalent required; post-secondary education in fashion, retail, or business is advantageous.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Coach fosters a client-first retail culture rooted in craftsmanship and modern design, where employees are expected to deliver refined service and uphold brand standards. The company emphasizes ongoing training, store-level collaboration and career progression opportunities within the Tapestry portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.