Coach Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Coach
Coach is a global luxury fashion house renowned for its leather goods and accessory collections. Part of the Tapestry group, the brand combines American heritage craftsmanship with contemporary design, operating a broad international retail network and flagship stores in key luxury markets.
Coach seeks a Sales Associate to serve as a brand ambassador in retail environments, delivering elevated, personalized shopping experiences while driving sales through omnichannel engagement. The role encompasses luxury retail service, client relationship building, and operational excellence, with responsibilities spanning point-of-sale transactions, inventory management, clienteling, and team collaboration.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the floor, manage multiple customers simultaneously, and adapt selling techniques to business needs
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Keep sales floor and stockroom clean, organized, and stocked in accordance with retail policies and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based environment and encourage team performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor
Qualifications
- Minimum 1+ years of sales experience, preferably in luxury retail
- Proficiency with POS systems and basic computer skills (iPad, laptop, mobile POS)
- Ability to lift 25 lb regularly and up to 50 lb occasionally; capability to climb, bend, kneel, and maneuver sales floor and stockroom
- Strong English language proficiency
- Knowledge of fashion trends and competitive landscape
- Experience with walkie-talkie use and ability to read price and release sheets
Skills
Experience
Minimum 1+ years of sales experience, preferably within luxury retail. A combination of education and relevant experience will be considered.
Education
No specific educational requirements stated; high school diploma or equivalent typically expected for retail roles.
Workplace
The successful candidate will be located in Cypress, Texas, USA, with easy access to Houston.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.
Culture
Coach cultivates a service-oriented, design-forward retail culture where craftsmanship and client relationships are central. The environment is dynamic and team-focused, offering structured training and opportunities for progression within a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.