Coach Sales Associate II

Location
Seniority Junior
Posted ✦ Today
Apply ⟼

Coach hiring a Sales Associate II in New York, NY — provide elevated client service, drive sales, and represent the brand.

Overview

Coach is a global luxury fashion house renowned for its leather goods and accessory collections. Part of the Tapestry group, the brand combines American heritage craftsmanship with contemporary design, operating a broad international retail network and flagship stores in key luxury markets.

Role & Responsibilities

  • Deliver an elevated, personalized client experience through proactive clienteling, product presentation, and follow-up to drive repeat business and client loyalty.
  • Achieve and exceed individual and store sales targets by converting traffic, upselling, and promoting full-price transactions.
  • Maintain visual merchandising standards and assortment integrity to reflect brand guidelines and seasonal campaigns.
  • Operate point-of-sale systems, process transactions accurately, and manage cash handling and daily reconciliation.
  • Support inventory operations including receiving, stock replenishment, cycle counts, and shrink-prevention practices.
  • Collaborate with the store team on promotions, events, and client appointments, and contribute to a high-performance retail environment.

Qualifications

  • Proven retail sales experience, preferably in luxury fashion, leather goods, or accessories.
  • Demonstrable record of meeting or exceeding sales targets and delivering high-quality client service.
  • Strong verbal communication and interpersonal skills with a polished, customer-focused demeanour.
  • Reliable availability that aligns with retail schedules, including evenings and weekends.
  • Legal authorization to work in the United States (if applicable to location).

Skills

Clienteling and relationship management Visual merchandising and product presentation Point-of-sale (POS) operation and cash handling Inventory control and stock replenishment Upselling and consultative selling techniques Basic Microsoft Office and retail CRM familiarity

Experience

Typically 1–3 years of retail sales experience, with preference for candidates who have worked in luxury or premium-brand environments and demonstrated sales performance and client development.

Education

High school diploma or equivalent required; post-secondary education in retail, fashion, or business is a plus.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Coach cultivates a service-oriented, design-forward retail culture where craftsmanship and client relationships are central. The environment is dynamic and team-focused, offering structured training and opportunities for progression within a global luxury group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.