Coach Sales Associate II
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate II in Lutz, Florida (Tampa). Part-time retail position offering luxury brand experience, mobile POS proficiency, and competitive benefits.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and fashion advice
- Drive sales through cross-selling, upselling, and tailored product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms including short-form video to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans to meet or exceed individual and team KPIs
- Source new customers, maintain relationships, and follow up to close sales
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to evolving business needs
- Complete daily operational tasks including cash wrap management, inventory processing, stock replenishment, and visual merchandising while maintaining service standards
- Keep sales floor and stockroom clean, organized, and properly stocked while adhering to retail policies, POS protocols, and asset protection procedures
- Process transactions efficiently, including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates in various functional areas as required
- Foster a collaborative, trust-based team environment and encourage consistent team performance
- Participate in brand initiatives, training programs, and diversity and inclusion activities
- Welcome feedback, adapt behaviors as needed, and maintain a calm, professional demeanor under pressure
Qualifications
- Minimum 1+ years of sales experience; luxury retail background preferred
- Demonstrated knowledge of fashion trends and competitive landscape
- Proficiency with POS systems, mobile POS platforms, and basic computer skills (iPad, laptop)
- Ability to read and interpret price sheets and release materials
- Strong English language proficiency
- Ability to work in a fast-paced retail environment
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; capability to climb, bend, kneel, and navigate sales floor and stockroom
- Flexibility to work evenings, weekends, and peak retail seasons including public holidays
Skills
Experience
1+ years of sales experience in retail, with luxury retail preferred. Familiarity with omni-channel retail operations, mobile point-of-sale systems, and data-driven sales approaches is advantageous. Experience with social media platforms, live-stream shopping demonstrations, and video content creation is preferred but not required.
Education
High school diploma or equivalent; a combination of relevant education and professional sales experience will be considered.
Workplace
This position is based in Lutz, Florida, USA, within easy reach of Tampa.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Customer Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.