Coach Sales Associate
Coach is hiring a part‑time Sales Associate in Houston, TX (Houston Galleria). Deliver luxury omni‑channel service and drive sales for a leading fashion brand.
Overview
Coach is an American luxury fashion house known for its leather goods and accessible-luxury accessories. The brand operates globally and is part of the Tapestry portfolio, a multi‑brand luxury group that emphasizes creativity, inclusivity, and cross‑brand collaboration.
Role & Responsibilities
- Act as the front‑line ambassador of the Coach brand, delivering elevated, personalized service in accordance with Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through personalized styling, product expertise, and proactive follow‑up to drive repeat business.
- Drive revenue via cross‑selling, upselling and tailored recommendations; develop and execute personal sales plans to meet individual and store KPIs.
- Sell across channels using mobile POS, clienteling tools and social selling platforms, including short‑form video and live‑stream demonstrations.
- Support daily store operations: process transactions (purchases, returns, exchanges, online pickups), perform inventory cycles, receive shipments and replenish stock.
- Maintain visual merchandising standards, keep sales floor and stockroom organized, and follow POS, asset protection and retail policy procedures.
- Support teammates across functional areas, foster a collaborative team environment, and participate in brand initiatives and training programs.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of relevant education and experience will be considered.
- Demonstrated proficiency with POS operation and basic computer tools (iPad, laptop) and familiarity with mobile POS workflows.
- Strong English language proficiency required for the EU and US roles.
- Ability to work a flexible schedule, including nights, weekends, peak retail seasons and public holidays.
- Capability to regularly lift 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and manage stockroom/sales‑floor movement.
Skills
Experience
At least one year of retail or sales experience is required; prior luxury retail experience and exposure to social selling or live‑stream shopping are preferred. The employer will consider equivalent combinations of education and relevant experience.
Education
High school diploma or equivalent; retail, fashion or customer service coursework or certification preferred.
Workplace
This position is based in Houston, Texas, USA. Cerulean lists 47 open roles in Houston, including 6 posted recently. The broader Texas area accounts for 178 active listings on Cerulean, 16 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach promotes a creative, inclusive and collaborative workplace rooted in its New York heritage and contemporary design sensibility. As part of the Tapestry family, the brand emphasizes professional development, diversity and a customer‑centric ethos across its global retail operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.