Coach Sales Associate
- Location
- HersheyPennsylvaniaUSA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 31, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Sales Associate – Hershey, PA. Luxury retail position offering competitive compensation, flexible scheduling, and comprehensive benefits including health insurance and paid leave.
Role & Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards
- Build lasting client relationships through personalized styling, product expertise, and tailored fashion advice
- Drive sales through cross-selling, upselling, and personalized product recommendations
- Utilize mobile POS, clienteling tools, and social selling platforms to capture customer data and encourage repeat purchases
- Develop and execute personal sales plans; meet or exceed individual and team KPIs
- Source new customers, maintain ongoing relationships, and follow up to close sales
- Maintain high energy on the sales floor while managing multiple customers simultaneously
- Complete daily operational tasks including cash wrap, inventory processing, replenishment, and visual merchandising
- Maintain cleanliness, organization, and adequate stocking of the sales floor and stockroom
- Process transactions efficiently including purchases, returns, exchanges, and online order pickups
- Support inventory cycles by receiving shipments, stocking shelves, and managing product movement
- Assist teammates across functional areas as required
- Foster a collaborative, trust-based team environment and encourage peer performance
- Participate in brand initiatives, training programs, and inclusion activities
- Welcome feedback, adapt behaviors, and maintain professional composure in a fast-paced retail setting
Qualifications
- Minimum one year of sales experience, with luxury retail background preferred
- Proficiency with POS systems and basic computer skills including iPad, laptop, and mobile POS operation
- Strong English language proficiency
- Ability to work flexible schedules including evenings, weekends, peak seasons, and public holidays
- Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; comfort climbing, bending, kneeling, and maneuvering in sales floor and stockroom environments
Skills
Experience
Minimum one year of sales experience; luxury retail background is preferred. Knowledge of current fashion trends and competitor landscape is valued. Familiarity with clienteling systems and data acquisition techniques is advantageous.
Education
High school diploma or equivalent; further education or specialized retail training considered favorably but not required.
Workplace
This position is based in Hershey, Pennsylvania, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.25 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.